HSBC Global Money Account Review: New No Fee Transfers

Learn why the new HSBC Global Money Account is one of the best bank options for transferring money from the US, but only if you're an existing customer.

HSBC Global Money Account Review

What is the HSBC Global Account?

If you're planning to send money from the US and you already have a US consumer deposit account with HSBC - then you can take advantage of what HSBC's latest product, the Global Money Account, has to offer:

A free phone-app service you can use to hold, manage and send money in multiple currencies to other HSBC customers in over 20 markets in real-time without fees.

 

A key problem is that many US banks do not offer a multi currency account for non-business customers. This account is open to both non-business and business customers. BUT before you get excited, you need to be aware of some things:

  1. You need to be an existing US HSBC customer with either a checking or savings account
  2. You can only transfer money to other HSBC customers for free
  3. Currency exchange rate margin is still added to transfers
  4. Available currencies are limited

You're not even from the US? No problem, learn more about the best money transfer service providers like Wise (formerly known as TransferWise) that send money cheaply from Canada, Europe, South America and the rest of the world.

In this company and product review, we go in depth about the HSBC Global Money Account and cover:

Global Money Account is good for

  • Instant money transfers overseas
  • Good exchange rates and no transfer fees
  • Mobile phone app optimised for easy use

Global Money Account
rating: 4.5 / 5.0

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What is HSBC?

HSBC is a global bank founded in Hong Kong, with its main headquarters in London, UK. It is the world's sixth largest bank.

It has an established presence in the US, with over 200 branches across 10 states, but also regularly serves 67 countries and more than 40 million customers through their global businesses.

They provide a full range of personal financial services, including current and savings accounts, mortgage loans, car financing, insurance, credit cards, loans, pensions and investments...

...and now their new Global Money Account in the US, which links banking accounts together.

 

HSBC bank logo for HSBC Global Money Account

Can you trust HSBC?

Is HSBC bank safe? Is the HSBC Global Money Account trustworthy?

Being a global bank HSBC has long been a household name for international business. This means all products and services are governed by US laws and regulations, as well as many other countries. If you aren't a U.S. resident, please read the specific cross-border product and service disclaimers.

Specifically, money you hold in your HSBC Global Money Account is insured by the Federal Deposit Insurance Corporation for up to the equivalent permissible limit in US dollars, so your funds are secure.

HSBC also provides very safe online protection. It uses the HSBC Digital Security Device with its Mobile Banking App, with security functions like two-factor authentication.

Pros and cons of using the Global Money Account

While HSBC's Global Money Account sounds good on paper, it might not quite the best answer for your international transfer needs. Let’s break it down and explain what the Global Money Account is great at and where it has issues.

  • Free and instant transfers when you wire funds to other HSBC customers
  • Competitive foreign exchange rates. They use the mid-market rate that refreshes every 90 seconds
  • Convert and hold in your choice of 8 currencies
  • Easy to use on mobile app with the security of HSBC
  • Only available in the US to select customers. Will be fully available in 2021
  • You need to have an existing HSBC checking or savings account
  • Additional fee to transfer money to non-HSBC customers
  • Currency exchange rate margin is still added to transfers
  • No ATM debit card attached so you can't easily access your funds
  • Cannot send money to Canada, Mexico or New Zealand

If this is enough to get you to look elsewhere, a wonderful alternative to the HSBC Global Money Account is the Wise Borderless Account. Check out the pros and cons of the Borderless account.

How much does it cost to send money overseas?

Even though HSBC says there are no costs when you transfer using your Global Account, as with most banks they still charge a margin on the currency exchange rate. So it really isn't a fee-free service.

Basically the HBSC exchange rate comprises of the mid-market rate, also known as the interbank rate, plus a foreign currency conversion charge. This is quoted to you at the time of making the wire transfer transaction.

Fortunately, HSBC has slightly better exchange rate margins compared to other major US banks, especially for customers with a HSBC premier customer relationship. If you want similarly low exchange rates reserved for HSBC premium clients, you can get it by comparing alternative online money transfer companies.

 

HSBC Global Money Account Product and Bank Review 2020 - how much does it cost to send money overseas using the HSBC Global Money Account?

The currency conversion charge for all supported currencies will be:

AmountsExchange Rate Margin
US$0 to US$50,0001.5%
US$50,000 to US$100,0001.25%
US$100,000 to US$200,0001.0%

Currency conversion rates for premium HSBC Jade customers:

AmountsExchange Rate Margin
US$0 to US$50,0000.4%
US$50,000 to US$100,0000.3%
US$100,000 to US$200,0000.2%
HSBC Global Money Account Product and Bank Review 2020 - How fast are HSBC Global Money transfers?

How fast are Global Money transfers?

Transfers are completed within seconds to other HSBC customer accounts overseas.

Wire transfers to non-HSBC bank accounts overseas can take 3-5 business days.

Global Money app is mobile optimized

HSBC makes it extremely easy to make transfers on your mobile phone as it was designed specially for mobile use. It's mobile friendly for both the person sending the money and the person receiving the money. Their website and mobile app allows you to do the whole process including signing up, providing id and sending money overseas.

 

HSBC Global Money Account Product and Bank Review 2020 - HSBC Global Money app is mobile optimized

Money transfers can be made in these currencies:

  • British Pound
  • European Euro
  • Hong Kong Dollars
  • Singapore Dollars
  • United States Dollars
  • Canadian Dollars
  • Australian Dollar
  • New Zealand Dollar

*Global transfers can't be made to Canada, Mexico, and New Zealand from the Global Money Account

How to open a Global Money Account

To you open your account follow these steps:

  1. Register for Online Banking, then download, open and login to the HSBC Mobile Banking App (existing users don't need to register again)
  2. Select HSBC Global Money and tap Get Started
  3. Follow the steps to sign up, enter your personal information and open the account

How do I add money to my HSBC Global Account?

  1. Once you identify your funding account (this is the linked account you will transfer money to and from)
  2. Transfer funds to any of the available currencies in your HSBC Global Money Account
  3. Once the account has funds, you can transfer it other HSBC customers outside the US

 

How currency exchanges work

You can convert funds from one currency to another currency anytime in your Global Money Account. The exchange rate will be displayed for you to review before you confirm your transfer. Once you click submit, the funds will be converted in a matter of seconds.

HSBC Global Money Account limits

The maximum amount you can keep in your account at any time is US$1 million or the equivalent in foreign currencies. If you go over this amount you'll get an error message.

HSBC also has limits on how much money you can transfer including:

Minimum Transfer Limit:

  • US$1 to your own or any other HSBC account

Maximum Transfer Limit:

  • US$200,000 to your own HSBC accounts
  • US$15,000 to other HSBC accounts

How to cancel your money transfer

You have the right to cancel a money transfer and get a refund of all funds paid to HSBC, including any fees, but it has to be within 30 minutes and funds can't have been picked up or deposited into the account.

Scheduled transfers can be refunded completely at least one day before the date of the transfer. For more information click here.

HSBC Customer Care Support

  • 7am to 12am ET
  • Contact HSBC Toll-free: (888) 975-4722
  • Live chat support available
  • Use Apple Business Chat through mobile app
  • HSBC Bank USA, N.A., P.O. Box 2013, Buffalo, NY 14240

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By Natalie Robertson Updated March 26th, 2021